AINSWORTH customer information

Contact Information
Address: Ainsworth, 76 The Green, Twickenham, Middlesex, TW2 5AG, United Kingdom
Telephone: +44 (0) 208 898 4839
Fax: +44 (0) 208 755 0981
Email: sales@ainsworthpaddles.co.uk

Non UK Currencies
Our prices are in £, but our checkout accepts most major currencies. A currency convertor can be found here.

Delivery Costs
Delivery (post and packing) costs are included automatically in all online orders. Orders are despatched by courier.
For international orders, especially where you are buying more than one paddle, please contact us for a discounted quote before completing your order.

Delivery Times
Please note that all paddles are made to order, we aim to dispatch all orders as soon as reasonably possible after receipt of order, but if delivery by a particular date is important to you please contact us before ordering.
Please also contact us for delivery times for international orders (EU, USA and the rest of the world).

Payment Methods
The Ainsworth online shop uses Paypal to securely process online payments. All major credit cards are accepted, or payment can be made from a PayPal account.

Product Guarantee
All Ainsworth paddles carry a one year warranty which applies from the date of purchase and is restricted to the original purchaser. It covers defects in materials and craftsmanship under normal use. See warranty information for further details.

Returns Policy
We hope you are totally satisfied with your purchase. If, for some reason, you wish to return the item, you may do so within 30 days of delivery as long as the product is unused. We will then arrange a full refund on the product excluding the postage and packing costs.
If you are returning a product you are responsible for the return shipping cost back to Ainsworth, in turn you are responsible for the appropriate packaging and choice of courier. Your refund of the product price and the return shipping cost will be refunded to you once it has been aggreed by Ainsworth that the paddle is in the expected good order. For further details please see our terms and conditions.

Privacy Policy and Information Security
Ainsworth assures you that any personal information supplied to the company remains confidential and is not passed on to any third party organisation.
When you place an order online with Ainsworth, we ask for your name, e-mail address and delivery address. From time to time, Ainsworth may send you newsletters by email detailing new products or special offers. You have the option to opt out of receiving these emails by email or by post if you would rather not hear from us.

Company Information
Ainsworth is a trading name of Sporting Composites Ltd.
Registered in England, No. 4400426.
Registered office: 76 The Green, Twickenham, Middlesex, TW2 5AG, UK

If you have any questions regarding Ainsworth Paddles please contact us at sales@ainsworthpaddles.co.uk.